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Having trouble with the Rulta Dashboard or logging in?

1. Use Google Chrome

For the best experience with the Rulta Dashboard, use an updated version of Google Chrome.


2. Turn off your VPN and ad blocker

Temporarily disable your VPN and ad blocker, then reload the dashboard. These can sometimes interfere with loading or login.


3. Try a hard refresh

A hard refresh reloads the page without relying on its cached files.

  • Windows: Press Ctrl + F5
  • Mac: Press Command + Shift + R


4. Sign out and sign back in

Sign out of your Rulta account, then open the Rulta login page and try again.


5. Use your original login method

Log in using the same method you selected when signing up.

  • Facebook: Choose “Continue with Facebook” and use the same Facebook account.
  • Google: Choose “Continue with Google” and select the correct Google email address.
  • Email: Use the email address associated with your Rulta account.


6. Clear Rulta’s site data in Chrome

Copy and paste this address into Chrome’s address bar:

chrome://settings/content/siteDetails?site=https%3A%2F%2Fwww.rulta.com

Choose Delete data, then reopen Rulta and sign in again. Clearing site data will remove your saved Rulta browser session.


7. Try a new Chrome profile

Create a new Chrome profile, open Rulta and try logging in. This can help identify whether settings or extensions in your existing profile are causing the problem.


8. Try another device or Wi-Fi network

Open Rulta on a different device or connect to another Wi-Fi network to check whether the issue is related to your device or connection.


9. Restart your computer

Restarting your computer can help resolve temporary browser or connection problems. Once it restarts, open Chrome and try again.


10. Contact Live Support

If you still cannot access your account, contact our Live Support team. If you no longer have access to your registered email, we can help you with the process of updating it.
To help us investigate, include:

  • Your Rulta account email
  • A screenshot or the exact error message
  • The browser and device you are using
  • The troubleshooting steps you have already tried

Updated on: 20/10/2026