Customer Queries
How can I submit impersonated/catfish account?
||| In order to remove an account that is impersonating you, Facebook/Twitter/Instagram requires a picture of your government-issued ID. You can submit your government-issued ID from your dashboard's legal-document button. The legal-document button is on the upper left side of Rulta users' dashboard. If you cannot find the button, here is the link to the upload place of their legal documents for the impersonated account removal notices: | [Rulta -> Legal-Documents](https://www.rulta.com/dSome readersIs Rulta automatically sending takedown requests or do I have to submit them manually?
Yes, Rulta automatically sends all the takedown requests to the competent authorities unlimited. Every detected link will be reported within 24 hours without any effort from the user. If the links are not detected by Rulta modules/automation, you can send takedown requests depending on your plan limit. Pro: 10 URLs a day Premier: 40 URLs a day Legend: Limitless Head over to Dashboard > Manual Section. Click "Make a request" to make a manual submission. You can check the statusSome readersCan you remove content from an account I no longer use?
| Yes, we remove content for inactive/deleted usernames as well. We do not need your account to be active to start your subscription! You can manually type your old profile as a source link because it's a required step for making submissions.Few readersHow can I make a takedown request by myself? I want to submit URLs manually.
You can use the hammer button on your dashboard to make a takedown request. You can check the status of your request on your dashboard "Personal Agent" page. | You can also Reply your requests to ask for an update. The number of manual takedown requests you can submit changes based onFew readersI run an agency. Can I protect multiple creators with one account?
We work with many agencies that use our service for their adult content creators, such as OnlyFans models. You can start with any user, and we can add up to 1,000 models! Each model must verify themselves individually through their original social media profile (Instagram or Twitter). | We must receive verification directly from the copyright owner. Pricing Pro Plan (1 username included): $139 Each extra username: $45 Example: 4 Username PRO Plan: $139 + $45 + $45 + $45 = $274/mo +Few readersWhich platforms does social media removal cover?
We report fake profiles and copyright infringements on these social media platforms: Instagram Reddit Twitter Facebook YouTube TikTok Discord Snapchat Pinterest Tumblr Telegram (Legend users only) ||| You must be on Premier or Legend for social media takedowns. Visit our pricingFew readers
Dashboard
How do I check the status of a takedown?
Go to your dashboard and click on the “Results” tab on the left-side menu. You can check Download Links and Tube sites on "Category" filter. You'll also find options to filter by Delisted, Removed, DMCA sent, New, and Unavailable links on "Filter". ||| You can type in specific websites youSome readersHow can I verify my subscription?
We have 4 different methods for verification and you can choose one of them to complete this process: Follow us on social media and send us a DM (Instagram or X/Twitter ) Send us a selfie mentioning Rulta, your face and hands must be visible. Upload your government ID directly on our website. Add the verification code to your platform bio (fastest) Example of a good verification selfie ![](https://storage.crisp.chat/users/Few readersHow does the dashboard work?
You can find your username right here. At Rulta, each username gets its own dashboard. You can click "Add Profile" to add a new stage name. If you want to strengthen your username scanning, you can go to your Settings and suggest new search terms. Search terms are expectedFew readersSetting Up Your Dashboard
Getting started is quick. Just follow these 5 steps to set everything up and start protecting your content. 1. Verify Your Profile (Required) Verification is mandatory. Your dashboard won't work until this step is done. This is for security. It makes sure we only act on behalf of the real content owner, and it protects you from misuse. Choose one of these verification methods: Follow us on social media and send us a DM (@Rultacom) Send us a selfie mentioning "Rulta" (your face and handsFew readers
I reported a link. Why hasn't the content been removed yet?
We send takedown notices to all URLs in your scan results and takedown requests within 24 hours. The removal times depend on the websites. For example, you can expect to see changes in Google search results 48 hours after the URLs have been reported. In some cases, it may take up to 7 days. Some of the websites do not comply with DMCA. Our aim is to remove all pirated URLs, but it is not possible for all the URLs when the website does not want to cooperate. People can host websites offshore andFew readersWhat is a personal agent and how am I assigned one?
We offer automated takedowns on all our plans but if you have your own links to report, you can click on the hammer button on the left side of your dashboard or go to your Make a Request tab. All your requests are reported within 24 hours. Please input the links you wish for us to report in the provided field. If necessary, you can also leave a message for us. Once you've entered all the neceFew readersI got my initial report. Should I submit the URLs I want to remove?
No, you don’t have to do anything. All of your scan results are already reported automatically within 24 hours. If you have URLs that are not found in your scans, you can submit them using the hammer button on the left-side menu. The automation of our service has a cycle for submitting URLs. The submitted URLs are typically reported within 24 hours depending on the cycle of our automation.Few readersDo you need access to my OnlyFans or other accounts?
No, you do not need to give access to them. We'll only require your username and profile URL. || Even if your username is not active anymore, it's deleted or attached to an old profile, you can still sign up with that username and our scanner can find old leaks.Few readersWhy do I get a 'Resubmission' error when I submit a link?
When you submit the same link twice, you receive this error code. Please get in touch with us through our live chat if you need to submit this link anyway.Few readersWhich search engines are you able to send takedown notices to?
Our expertise is with Google but we do send notices to Bing as well.Few readersWhat is the "Review Links" page on my dashboard?
We take great care in distinguishing between content leaks and your original content. We do not remove social media links if they contain clear indicators, such as an OnlyFans watermark or download links. We require your verification before reporting social media links that are not obvious. We will send you an email when there are links to check. You can either "keep" your links or "report" them on your Review Links tab. ![](https://storage.crisp.chat/users/helpdeFew readersIs it guaranteed that the leaks will disappear?
It's not guaranteed that every pirated link will be removed, because some websites don't comply with DMCA. What we do guarantee is that we'll report all of your pirated links and follow up on them to remove as many as possible. And when a link can't be taken down, we work to bury it so people can't find it in the first place. Here's how that works: When a Leak Can't Be Deleted, We Make It Impossible to FindFew readers