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How can I submit impersonated/catfish account?

In order to remove an account that is impersonating you, Facebook/Twitter/Instagram requires a picture of your government-issued ID.

You can submit your government-issued ID from your dashboard's legal-document button. The legal-document button is on the upper left side of Rulta users' dashboard. If you cannot find the button, here is the link to the upload place of their legal documents for the impersonated account removal notices:

Rulta -> Legal-Documents

Please make sure that the photo you sent has the following characteristics:

It should contain both hands holding your ID and the whole of your face
It should clearly show your face both in the photo and in the ID
It should be light and not too small, dark or blurred
It should be added to your response as a JPEG file

Keep in mind that we only report the content, the removal is up to the platform.

Updated on: 24/11/2023

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