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  • How to cancel my subscription? I can't find the cancellation mail.
    Our payment provider "Paddle" sends an email with a subscription cancelation email when you subscribe to our service. You can find your cancellation mail in your inbox by searching paddle. If you're unable to find the URL, please get in touch with us through our live chat. If your subscription was renewed automatically before you contacted us, you don't have to worry about it. Our team will check the subscription history and will make your cancellation and refund within 24 hours.Few readers
  • How do I upgrade/downgrade/pause my subscription?
    You can contact us through our live chat, so our support agents can help you upgrade/downgrade/pause your subscription and upgrading will be complete within 24 hours. Upgrade & Downgrade Plan Pause & Cancel Subscription Add & Remove Username Suggesting New KeywordsFew readers
  • How can I add more keywords?
    You can talk to our customer support specialist about your keyword suggestions. The keywords you suggest are then added at the end of your registered username to generate a search term. Different versions of your online aliases should be registered as new usernames, which may be subject to additional charges.Few readers
  • How can I add a new username?
    You can send us your new username and its profile page through our live chat. Our team can then update your username(s) within 24 hours. Upgrade & Downgrade Plan Pause & Cancel Subscription Add & Remove Username Suggesting New KeywordsFew readers
  • I would like to stop my subscription but come back to Rulta later on. What should I do?
    This way, you can save all your data and won’t have to sign up again when you decide to come back. Our pause option is free of charge and can be effective as long as you like.Few readers
  • Can I upgrade to Pro or Premier if I am currently registered to the Beginner service?
    You can upgrade your plan at any time by contacting us through our Live Chat! If you already paid for monthly service, you only pay the price difference between your upgraded plan and your current plan (unused days are not included) price.Few readers
  • How should I enter my username and profile name when registering?
    When subscribing to Rulta, you are required to enter a username and an online platform associated with it. This information combined makes up your Rulta profile. For example, if you’d like us to scan with your OnlyFans username, you need to enter your username and note that you have this username on OnlyFans. This information will then constitute your OnlyFans profile at Rulta. We use your username to search copyright infringements on Google, Social media and various websites. You can addFew readers
  • How can I change my registered email address on Rulta?
    Please get in touch with us through our live chat if you’d like to change your email address. Upgrade & Downgrade Plan Pause & Cancel Subscription Add & Remove Username Suggesting New KeywordsFew readers
  • I’ve paid my subscription fee. Why has it expired? What should I do to reactivate it?
    New subscriptions are activated and verified by the team within 12 hours. If your subscription seems to be expired, this could be due to a manual error. It could also be that the username you added isn’t generic, in which case we issue a refund immediately.Few readers
  • How does the free trial work and what is included in it?
    In our free 3-day trial we focus on your Google Search results and download links. We also offer limited takedown requests (20 per day), and if you have a prioritized takedown request, we will also look into it specifically as long as you let us know through our live chat.Few readers

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