> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.rulta.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What are Templates?

Templates are reusable message scripts that help you automate and personalize fan interactions. They let you reply faster, keep your tone consistent, and engage with your audience more efficiently.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/7/7/a/f77a307fd275b80/31_13kbzvz.png)


| Type **!** or click **Templates** in the chat to open your saved message templates and quickly insert them into your conversation.


![](https://storage.crisp.chat/users/helpdesk/website/-/f/7/7/a/f77a307fd275b80/34_1lksl36.png)